All articles

RETURNS/EXCHANGES

What is your return policy?

In most cases, we offer store credit for eligible returns. If you made an online order, you can also exchange it at our store. Please make sure to reach out to us within the first 7 days after the item is delivered, as shown on the tracking informati

Can I return an item I purchased during a sale or promotion?

Unfortunately, all sale items are final sales. We note this detail on our website prior to purchase so that customers are aware of any limitations before ordering.

Can I return an item purchased online to your physical store?

Yes, you can return an item purchased online to our physical store. You have a return window of 7 days from the delivery date, as indicated in the tracking information.

How do I make a return?

Making a return is quick and easy! You have three options to choose from:. Submit a return request here. Contact our support team by email at [email protected] for assistance with your return. Visit our store to make the return in person. Ple

What items are eligible for returns?

Items that are eligible for returns include everything except for final sale items, swimwear, hats, purses, jewelry, and accessories. If you purchased something and it's not on the list, you can return it following our return policy. Just remember to

Why was my return rejected?

We understand that you may have questions about your return. There are a couple of reasons why this might have happened:. The return request was made after our return policy's 7-day timeframe. The item you ordered is marked as a final sale, which mea